Januar 1, 2019
1998
Company founded by Aydogan Polat as a one-man repair business for SIEMENS® CT scanners.
Januar 1, 2019
Reliability,
Quality,
Competence and
Speed
Quality,
Competence and
Speed
Strong values are
the best compass
What began over 20 years ago as a one-man business has since grown into a global company. Right from the start, the same values have guided our thinking, our actions and our aspirations. The fundamental idea is that it is always possible to find a way of doing things even better, whether it concerns equipment or service. You can see how right we are from the following figures:
23
years of
CT expertise
16
fully functional CT scanners on display in our showroom
7500
spare parts in stock
33
countries served so far
200
customers worldwide
300
CT systems installed
Our mission statement
We see our mission statement as an obligation for each and every one of us –
from the CEO right down to the trainee.
We always deliver a bit more than we promise.
This is the motto by which we live and work. It can mean working an extra hour without charge, displaying that much more personal commitment, conducting a service call particularly quickly or giving a benefit to our employees. Whatever it entails, it is a win-win situation for all of us.
Our employees are our success.
Our growth, the satisfaction of our customers, and our secure future are only possible thanks to the great commitment of our team. This is why we are committed to enhancing our competence and efficiency by offering regular training seminars.
Together we are strong.
We know that our strength is down to every individual, which means that as a team, we need to be well coordinated. We reward good performance and commitment with fair pay, a pleasant working atmosphere, personal development opportunities and a secure future.
We strive for perfection.
Preventing errors is always preferable to remedying them. We learn from our mistakes and endeavour to correct them immediately by identifying the root cause. Constant improvement is an important and integral part of all that we do.
Fairness creates trust.
We create the kind of trust that makes long-term partnerships possible, adopting a sense of fairness in our collaborations, be they within the team, with customers or with suppliers.
MEDSER stands for reliability, quality, competence, speed and fairness.
It is our commitment to this that makes us the first choice for motivated employees, quality-conscious customers, and strong partners.