At least
98 % uptime
98 % uptime
Our maintenance concepts keep the downtime of your CTs to a minimum.
Over 20 years
of CT expertise
We support customers all over the world in the field of diagnostic radiology with professional maintenance and repair services for SIEMENS® CT scanners that extend far beyond the manufacturer’s guaranteed support period. We also refurbish and extend the life cycle of pre-owned CT equipment. Not only does this sustainably benefit the environment, it also considerably reduces the equipment’s TCO (total cost of ownership over its complete life cycle) in conjunction with our service offers.
As specialists with over 20 years of experience in computed tomography systems, MEDSER Medical Services has amassed a great deal of technical know-how and experience. Now, you too can benefit from its services.
Ensuring the reliability
of your CT system
Individual servicing, maintenance and repair solutions for Siemens® CT scanners
CT consultancy
We provide assistance to anyone wishing to purchase a pre-owned CT scanner, ensuring you obtain the right equipment for your needs. We also give advice on finding suitable operating premises.
CT service and repair
Our professional servicing activities go beyond the maintenance level prescribed by the manufacturer, protecting you against unnecessary downtimes and extending the lifetime of your CT.
CT tube rental service
A damaged tube does not necessarily spell the end of your CT scanner. Thanks to our tube rental service, your scanner can be rendered operational again after only a brief downtime, even if you choose not to purchase a new X-ray source.
Transport and installation
If you are moving, rearranging your practice, or awaiting the arrival of a new scanner, we can transport your CT equipment to its final location.
OEM spare parts – prompt and worldwide
We stock nearly all Siemens® OEM spare parts for the CT scanners that we deal with – in what will soon be 2000m² of warehouse space – and we can have them ready for shipment within 24 hours – ensuring that your CT scanner will be operational again as soon as possible.
CT-CUBE
Simply rent a mobile CT-scanner
The CT-Cube is a rentable, mobile CT-unit in a container. Delivered quickly and, thanks to the plug-and-play principle, in use within a few hours.
Quick Request
We practice fairness
We supply the best possible service with a high level of reliability, quality, competence and speed. We always give you what we promise – but we also give you a bit more besides.
Reliability
For us at MEDSER, reliability means that you can unreservedly put your trust in us. We are fair to our customers, employees and partners, and we always deliver what we promise –with a little more on top!
Quality
We are not fans of half measures. Or whole ones for that matter. Because our aim is to give you 150 percent! When we do something, we strive to do it perfectly, whether it is a technical matter or a consultancy service. It also applies to our day to day dealings with other people.
Competence
Our minds are always thirsty for new knowledge. We provide regular training to ensure that our competence remains up to date, because after all, our goal is to be the best in our industry. For us though, competence is more than just knowledge – it also includes the ability to apply this knowledge – whatever the situation.
Speed
It is often said that ‘good things come to those who wait’, but we prove every day that the wait doesn’t necessarily have to be a long one. Thanks to our know-how and our efficient organisation, we rarely need long to make our way to your premises, do the job and be on our way again. This means we can devote more time to the needs and concerns of our customers and our employees.
Working for Medser
We are always on the lookout for new people to join our team, people who wish to grow with us: independent team players, thinkers and pioneers, people who aren’t afraid to roll their sleeves up and get on with the job at hand, and people with a passion for providing a good service.
Learning at Medser
We provide training seminars for technical employees who wish to know more about the theoretical background of CT technology, complete with direct practical training in their use.
News
- Storage area doubled
More space for us, more service for our customers: The number of processed CTs for sales as well as CTs for parts tests, employee training and the MEDSER Academy has … Read more - Responsibility in the pandemic
Needless to say, we are going through an extraordinary time when Corona has been dominating the media for months and we are all feeling the effects. We had to get … Read more - New website!
As far as our online presence is concerned, we’ve finally published our new Website. We have completely redesigned it and given it a fresh, contemporary look.Our goal was to meet … Read more