PROMPT supplies OEM spare parts – often within 24 hours. Because in the event of a device defect, minimizing downtime in your clinic or specialist practice is the top priority. Over 7,500 spare parts are waiting to be used on several thousand square meters of storage space.
Request the required spare part directly in our online form or contact our spare parts sales department.
For sales from stock, you will receive your offer within an hour. On request, we can compare different transportation options for you to ensure the best price-performance ratio for freight costs – depending on whether you need the spare part as quickly or as cheaply as possible. Shipping and insurance costs are then directly included in the offer.
International shipping is our daily business. We have already delivered to more than 90 countries, within the EU and to the most remote places in the world. On request, we can organize complete shipping to the destination. As a rule, your spare part will be ready for dispatch within 24 hours of receipt of payment.
We also offer many OEM spare parts as used versions – checked and in perfect condition. We have our own test center with test systems specially installed for this purpose.
Spare parts are often no longer available from the manufacturer, especially for older series. Used spare parts are an efficient and sustainable way to extend the life cycle of your appliance.
Different spare parts may be installed within a product series due to the year of manufacture or design. Our online order form is based on the article number of the part to be replaced, so that you will always receive the right spare part. The PROMPT sales team will be happy to answer any questions you may have.
PROMPT was spun off from MEDSER Medical Services as an independent company in 2015 in order to be able to focus even better on the high demands of medical spare parts supply.
With over 25 years of MEDSER experience, PROMPT guarantees its customers worldwide fast delivery, excellent service and flawless products.
